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Wednesday, June 07, 2006
Want to sue a collection agency?
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Want to sue a collection agency?

athomass athomass is offline
Junior Member
Join Date: Jun 2006
Posts: 3
Thumbs up Re: Want to sue NCO?


Please be advised that a nationwide class action lawsuit was filed last year against GC Services in San Diego, California [Thomason, et. al. v. GC Services, US District Court, Southern District of California, Case No. 05cv940]. You may be a class member in this lawsuit if you have ever spoken to a GC Services employee via telephone (for any reason, and no matter how long the call lasted). It does not matter whether you actually owe a debt to anyone, only that you had at least one telephone conversation with GC Services.

What is this lawsuit about? In short, the lawsuit alleges that GC Services routinely places telephone calls to, and accepts telephone calls from, consumers who allegedly owe debts that GC Services is attempting to collect. The lawsuit further alleges that GC Services secretly monitors and records these telephone conversations without the permission of these consumers.

The above conduct by GC Services, if true, is a crime in the State of California and approximately 16 other states. In California, victims of this crime may receive damages of $5,000.00 -- per violation. Other states also allow recovery of money damages for such violations, but the amounts of recovery vary from state to state

GC Services above conduct is also a violation of the FDCPA for which there is a $1,000.00 recovery. Specifically, it is false and deceptive when GC Services does not tell consumers they are monitoring and recording telephone calls. Indeed, consumers would be far less likely to talk to GC Services employees if they knew that their calls were being monitored and recorded. This is especially true when one considers that sensitive information is often disclosed by consumers during these telephone calls (e.g. social security numbers, bank information, credit card info, etc.). Like most collection agencies, there is a high turnover rate with GC Services employees, thus increasing the likelihood of identity theft involving these consumers.

How do I know all of this information? I am one of the named plaintiffs in the lawsuit. GC Services admitted to me that it monitored my telephone call (I did not owe the debt), but never informed me that they were monitoring my call until after I thought to ask them if they were doing so. GC Services brags on its website that it monitors and records over 100,000 telephone calls throughout the United States each year.

You are a class member and may be entitled to recover money damages if: 1) you had at least one telephone conversation with GC Services at anytime from May 4, 2004 to present; 2) the GC Services employee did not tell you that your call may be monitored or recorded at the beginning of the conversation; and 3) you live in the United States or Puerto Rico.

If you meet the above criteria, or know anyone that does, I respectfully ask that you please contact my attorneys and share your experiences so that they can certify a national class on behalf of all consumers. This is a very, very, bad company and I believe it has caused, and it continues to cause, a lot of harm to innocent consumers throughout the United States; GC Services must be stopped.

The contact information for my attorneys is as follows:

Robert E. Schroth Sr., Esq.
Robert E. Schroth Jr., Esq.
Schroth & Schroth, LLC
2044 First Avenue, Suite 200
San Diego, CA 92101
Telephone: (619) 233-7521
Facsimile: (619) 233-4516

Robert L. Arleo, Esq.
The Law Offices of Robert L. Arleo
1375 Broadway, Third Floor
New York, New York 10018
Telephone: (646) 278-5648

Please also feel free to reply directly to me if you have any questions or need additional information about this case. I am more than happy to send you an electronic copy of the complaint and other pleadings and papers on file in this case or otherwise provide you with additional details and information you may need.

Thank you.

Andy T.

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